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Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind

Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind

Amy Cooper Hakim
3.2/5 ( ratings)
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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensible guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Pages
336
Format
Paperback
Publisher
TarcherPerigee
Release
December 06, 2016
ISBN
0143111876
ISBN 13
9780143111870

Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind

Amy Cooper Hakim
3.2/5 ( ratings)
Read Download
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensible guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Pages
336
Format
Paperback
Publisher
TarcherPerigee
Release
December 06, 2016
ISBN
0143111876
ISBN 13
9780143111870

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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

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