The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

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Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices.

More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud.

And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day.

Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace."

Table of contents

Preface
Spreading the Aha! Moment
Introduction

PART I: THE THREE WAYS
1. Agile, continuous delivery and the three ways
2. The First Way: The Principles of Flow
3. The Second Way: The Principle of Feedback
4. The Third Way: The Principles of Continual Learning

PART II: WHERE TO START
5. Selecting which value stream to start with
6. Understanding the work in our value stream…
7. How to design our organization and architecture
8. How to get great outcomes by integrating operations into the daily work for development

PART III: THE FIRST WAY: THE TECHNICAL PRACTICES OF FLOW
9. Create the foundations of our deployment pipeline
10. Enable fast and reliable automated testing
11. Enable and practice continuous integration
12. Automate and enable low-risk releases
13. Architect for low-risk releases

PART IV: THE SECOND WAY: THE TECHNICAL PRACTICES OF FEEDBACK
14*. Create telemetry to enable seeing abd solving problems
15. Analyze telemetry to better anticipate problems
16. Enable feedbackso development and operation can safely deploy code
17. Integrate hypothesis-driven development and A/B testing into our daily work
18. Create review and coordination processes to increase quality of our current work

PART V: THE THRID WAY: THE TECHNICAL PRACTICES OF CONTINUAL LEARNING
19. Enable and inject learning into daily work
20. Convert local discoveries into global improvements
21. Reserve time to create organizational learning
22. Information security as everyone’s job, every day
23. Protecting the deployment pipeline

PART VI: CONCLUSION
A call to action
Conclusion to the DevOps Handbook

APPENDICES
1. The convergence of Devops
2. The theory of constraints and core chronic conflicts
3. Tabular form of downward spiral
4. The dangers of handoffs and queues
5. Myths of industrial safety
6. The Toyota Andon Cord
7. COTS Software
8. Post-mortem meetings
9. The Simian Army
10. Transparent uptime

Additional Resources
Endnotes