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Change Manager: Careers in It Service Management (BCS Guides to It Roles)

Change Manager: Careers in It Service Management (BCS Guides to It Roles)

Adam Poppleton
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Change management is about the control of all changes that have an effect on the IT services. This ranges from changes in IT architecture, processes and tools to metrics and documentation. Managing these changes properly helps organisations maintain their service levels and business operations. This practical book describes the change manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards and frameworks. Based on the author's extensive experience and on industry best practice, it is essential reading for those new to the role or interested in developing a better understanding of what it entails.
Language
English
Pages
150
Format
Paperback
Release
December 19, 2016
ISBN 13
9781780173030

Change Manager: Careers in It Service Management (BCS Guides to It Roles)

Adam Poppleton
0/5 ( ratings)
Read Download
Change management is about the control of all changes that have an effect on the IT services. This ranges from changes in IT architecture, processes and tools to metrics and documentation. Managing these changes properly helps organisations maintain their service levels and business operations. This practical book describes the change manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards and frameworks. Based on the author's extensive experience and on industry best practice, it is essential reading for those new to the role or interested in developing a better understanding of what it entails.
Language
English
Pages
150
Format
Paperback
Release
December 19, 2016
ISBN 13
9781780173030

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