This book focuses specifically on the importance of communication and communication skills in effective nursing practice. Being able to communicate effectively within the multi-disciplinary team, using appropriate media from the range now available, written, spoken and electronic, is essential for nurse managers. This book addresses this issue directly, and provides both a theoretical framework and extensive practical guidance in this, arguably the most important management skill.Up-to date information on the context of health services today and the business agenda Relevant - Specifically aimed at nurses and nursing Practical - readers reflect on real life examples to see how they can use their skills in practice
Language
English
Pages
288
Format
Paperback
Release
April 09, 2002
ISBN 13
9780702024139
Managing Communication in Health Care: Six Steps to Effective Management Series
This book focuses specifically on the importance of communication and communication skills in effective nursing practice. Being able to communicate effectively within the multi-disciplinary team, using appropriate media from the range now available, written, spoken and electronic, is essential for nurse managers. This book addresses this issue directly, and provides both a theoretical framework and extensive practical guidance in this, arguably the most important management skill.Up-to date information on the context of health services today and the business agenda Relevant - Specifically aimed at nurses and nursing Practical - readers reflect on real life examples to see how they can use their skills in practice