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Customer Relation Managing Ess Customer Relation Managing Ess

3/5 ( ratings)

A company's e-business prospects are often derailed by poor customer support, as companies don't understand the frantic pace of the "Internet time". Particularly with customer support, issues such as procurement, fulfillment, and post-sale support can be severely crippled by poor communication channels. This book will explain the circular relationship between suppliers, technology, and customers, which, together provide the infrastructure for customer support in an e-business environment.

Language: English

Pages: 233

Format: Hardcover

Publisher: Premier Press

Release: January 01, 2000

ISBN: 0761528458

ISBN 13: 9780761528456

Customer Relation Managing Ess Customer Relation Managing Ess

3/5 ( ratings)

A company's e-business prospects are often derailed by poor customer support, as companies don't understand the frantic pace of the "Internet time". Particularly with customer support, issues such as procurement, fulfillment, and post-sale support can be severely crippled by poor communication channels. This book will explain the circular relationship between suppliers, technology, and customers, which, together provide the infrastructure for customer support in an e-business environment.

Language: English

Pages: 233

Format: Hardcover

Publisher: Premier Press

Release: January 01, 2000

ISBN: 0761528458

ISBN 13: 9780761528456

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