Introduces the concept of telephone image, and offers advice on answering calls, telemarketing, listening skills, telephone presentations, and closing techniques
Language
English
Pages
128
Format
Paperback
Release
July 01, 1993
ISBN 13
9781564141071
Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
Introduces the concept of telephone image, and offers advice on answering calls, telemarketing, listening skills, telephone presentations, and closing techniques