Communicating in Business (8th Edition)

0/5 ( ratings)

About the Book: Business Communication This book Business Communication is designed as a textbook for students of commerce and Management. It is comprehensive, has its emphasis on written communication, includes real-world examples, and is rich in pedagogical features. Contents: Part One: Communication Foundations Chapter 1 Nature And Scope Of Business Communication Chapter 2 Process, Principles And Means Of Communication Chapter 3 Flow Of Communication Chapter 4 Non-Verbal Communication Chapter 5 Listening Chapter 6 Barriers In Communication Part Two: Business Correspondence Chapter 7 Introduction To Business Writing Chapter 8 Structure Layout Of A Business Letter Chapter 9 Enquiries, Offers, Quotations And Tenders Chapter 10 Orders, Their Execution And Cancellation Chapter 11 Complaints And Adjustments Chapter 12 Collection Letters Or Dunning Letters Chapter 13 Sales Letters Chapter 14 Circular Letters Part Three: Special Business Correspondence Chapter 15 Bank Correspondence Chapter 16 Insurance Letters Chapter 17 Secretarial Correspondence Chapter 18 Government Correspondence Chapter 19 Agency Letters Chapter 20 Letters Relating To Imports And Exports Part Four: Reports And Proposals Chapter 21 Reports-Structure And Layout Chapter 22 Business Report Writing Chapter 23 Proposal Documentation Part Five: Group Communication Chapter 24 Group And Team Interactions Chapter 25 Team Briefing Part Six: Spoken Communication Chapter 26 Essential Conversational Ability Chapter 27 Public Speaking Part Seven: Technology - Aided Business Communication Chapter 28 Internet / E-Mail / Web-Based Communication Chapter 29 It Trends In Communication Part Eight : Internal Communication Chapter 30 Memos / Circulars / Notes Chapter 31 Company Meetings, Agenda And Minutes Part Nine: Corporate Communication Chapter 32 Internal Communication Chapter 33 Public Relations Part Ten: Empoloyment Communication Chapter 34 Application Letter And Resume Chapter 35 Employment Documentation Cha