Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.
Language
English
Format
Paperback
Release
March 15, 1990
ISBN 13
9781552091258
Difficult People: How To Deal With Impossible Clients, Bosses And Employees
Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.