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Problem Management: An implementation guide for the real world

2.3/5 ( ratings)

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

Pages: 190

Format: Paperback

Publisher: BCS, The Chartered Institute for IT

Release: November 26, 2014

ISBN: 1780172419

ISBN 13: 9781780172415

Problem Management: An implementation guide for the real world

2.3/5 ( ratings)

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

Pages: 190

Format: Paperback

Publisher: BCS, The Chartered Institute for IT

Release: November 26, 2014

ISBN: 1780172419

ISBN 13: 9781780172415

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