Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these situations? Do you let other people manipulate your day?
Difficult situations arise for everyone, both at home and in the workplace. But armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any two-way transaction. This book explores solutions for a wide variety of problem situations with co-workers; bosses; subordinates; husbands; wives; children and seniors.
Dealing with Difficult Situations is essential reading for anyone who wants to be able to handle difficult behaviour and take back control in any situation.
Language
English
Release
August 30, 2013
ISBN 13
9780732911621
Dealing With Difficult Situations: At Work And At Home
Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these situations? Do you let other people manipulate your day?
Difficult situations arise for everyone, both at home and in the workplace. But armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any two-way transaction. This book explores solutions for a wide variety of problem situations with co-workers; bosses; subordinates; husbands; wives; children and seniors.
Dealing with Difficult Situations is essential reading for anyone who wants to be able to handle difficult behaviour and take back control in any situation.