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Giving Great Customer Service: a practical guide for managers and their employees (Business Skills Development Series Book 2)

Giving Great Customer Service: a practical guide for managers and their employees (Business Skills Development Series Book 2)

Tracy Tappenden
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Getting better at meeting customer's needs is now universally recognised as the most important challenge facing any organisation. The knowledge, attitude and ability to accomplish this task are not, however, widely found. This workbook will enable you to grasp all the main elements of customer care, and will establish firm foundations on which further development can be based. The book is recommended reading for all Managers and will also be useful for those tasked with delivering customer service. It will bring benefits both to you personally, and to your organisation.
Language
English
Pages
69
Format
Kindle Edition
Publisher
Spearhead Training Group Ltd
Release
August 18, 2014

Giving Great Customer Service: a practical guide for managers and their employees (Business Skills Development Series Book 2)

Tracy Tappenden
0/5 ( ratings)
Read Download
Getting better at meeting customer's needs is now universally recognised as the most important challenge facing any organisation. The knowledge, attitude and ability to accomplish this task are not, however, widely found. This workbook will enable you to grasp all the main elements of customer care, and will establish firm foundations on which further development can be based. The book is recommended reading for all Managers and will also be useful for those tasked with delivering customer service. It will bring benefits both to you personally, and to your organisation.
Language
English
Pages
69
Format
Kindle Edition
Publisher
Spearhead Training Group Ltd
Release
August 18, 2014

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